What do I do?

The short and incomplete answer is global operations management and customer care for end-users around the world. The list is long, but here are some key projects I work on a daily basis:​

• Global Leadership
• Technical Support
• Sales Engineering
• Customer Satisfaction​
• Scalability Management
• Process Improvement
• Content Management​
• Quality Assurance
• Training
• See more here ...

My role involves managing these projects for the world's leader in infrastructure and security monitoring for cloud applications a.k.a. "Cloud Monitoring as a Service". We help businesses secure their systems, avoid downtime, and ensure best-in-class CX. With our platform you see inside any stack, any app, at any scale, anywhere.

I'm blessed with an amazing team of people from all parts of the globe. ​Learning is my passion, development just follows. I strive to learn something new every day; to do something I've never done before. It's good brain fitness I try to pass onto others. That's the best part of my job – it's like planting seeds and watching them grow.

Results-driven leadership is key.

Presenting at Amazon TechO(n) Conference